Refund policy

Return & Refund Policy

We want you to love what you ordered. If something isn't right, we're here to help.

Return Windows
Return eligibility varies by product:

• 15-Day Return Window:
  - Oxford Hammock Dog Car Seat Cover
  - Dog Life Jacket

• 90-Day Return Window:
  - Pet Hair Removal Gloves
  - Self-Cleaning Pet Hair Remover
  - Heavy-Duty Reflective Dog Leash

How to Return
To initiate a return, contact us at cirzaar.store@outlook.com within your product's return window. Items must be unused, unwashed, and in their original condition and packaging.

Refunds
Once your return is received and inspected, we'll notify you by email. Approved refunds are processed within 5–7 business days to your original payment method.

30-Day Money-Back Guarantee
Not satisfied with your purchase? Contact us within 30 days of delivery and we'll make it right — no questions asked.

Damaged or Wrong Items
If you received a damaged or incorrect item, please contact us immediately at cirzaar.store@outlook.com with a photo and your order number. We'll resolve it quickly at no cost to you.

Questions?
Email us at cirzaar.store@outlook.com — we're happy to help!